Returns & Exchanges Policy
At The Ski Company, we want to ensure you have the perfect gear for your next run; if you are not completely satisfied, you can return unworn items in their original packaging within 30 days of purchase.
Initiate Your Return
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
Pack Your Gear
Carefully place your items back into the original shipping box, ensuring all tags are attached and the equipment is securely padded.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package over any old labels.
Drop Off and Refund
Drop your package at any authorized carrier location; once our warehouse inspects the gear, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing